Collection of Personal Information
We may collect personal information from Users including, but not limited to, when Users visit our site, register on the site, fill out a form to request a quote, technical support or information, order products, or contact us about an employment opportunity or in connection with other activities, services, features or resources we make available on our Site. Users may be asked to provide, as appropriate, a name, company name, job title, business address, email address, telephone or fax number, and payment information. Users may also provide us with feedback about our Site, products or services, survey responses and employment information (such as a resume, cover letter, or similar employment-related materials).
We may collect information about Users whenever they interact with our Site. Such information may include the browser name, the type of computer and technical information about User's means of connection to our Site, such as the operating system, the Internet service providers utilized and other similar information.
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How We Use Personal Information
PROCECO Ltd. collects and uses Users personal information for the following purposes:
To fulfill requests for our products and services
We may use a User's name and contact information to process requests for certain services, such as to download a brochure or to request a service call or technical support. We may also use a User's contact and payment information to process product orders and ensure proper delivery. We may also use this information to improve our product and service offerings.
To improve our Site
We continually strive to improve our Site offerings based on the information and feedback we receive from Users. In addition, we use information, such as browser name, type of computer and other technical information listed above to help us understand our Site activity, and to monitor and improve the Site.
To improve customer service
We use a User's name and contact information to help us to more effectively respond to requests for a quote or information, sales or support needs.
To process job applications
We may advertise employment opportunities on the Site. We may use a User's employment information for the purposes of processing and responding to a User's application for current and future career opportunities.
To send periodic e-mails
If a User decides to opt-in to our mailing list, they will receive emails occasionally that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future e-mails, we include detailed unsubscribe instructions at the bottom of each email.
How We Protect Your Information
We have adopted reasonable technical, physical and administrative measures designed to protect against loss, misuse or unauthorized access, alteration, disclosure or destruction of personal information.
Disclosure & Sharing of Personal Information
We do not sell, trade, rent or otherwise transfer User's personal information without consent, except as required or permitted by law or as set out herein.
We may share generic aggregated demographic information not linked to any personal information regarding visitors and Users with our business partners, trusted affiliates and advertisers for the purposes outlined above.
We may transfer (or otherwise make available) personal information to our affiliates or other third parties who provide services on our behalf such as to host our website, to send emails on our behalf or conduct customer research.
Sale of Business
We may transfer any information we have as an asset in connection with a merger or sale (including transfers made as part of insolvency or bankruptcy proceedings) involving all or part of PROCECO Ltd. or as part of a corporate reorganization or stock sale or other change in corporate control.
PROCECO Ltd. and our Canadian and US affiliates and service providers may provide personal information in response to a search warrant or other legally valid inquiry or order, or to an investigative body in the case of a breach of an agreement or contravention of law, or as otherwise required by applicable Canadian or other law. We may also disclose personal information where necessary for the establishment, exercise or defence of legal claims, or as otherwise permitted by law.
Third Party Websites
Users may find advertising or other content on our Site that links to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. Except as provided herein, we do not provide personal information to these sites without consent. We do not control the content or links that appear on these sites and are not responsible or liable for the way in which the organizations that operate such sites collect, use or disclose, secure or otherwise treat personal information. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other site, including sites which have a link to our Site, is subject to that site's own terms and policies.
Access to Personal Information
Users have a right to access, update and correct inaccuracies in their personal information in our custody or control, subject to certain exceptions prescribed by law. To do so, Users may contact us at the information set out below. We may request certain personal information for the purposes of verifying the identity of the User seeking access, updates or corrections to their records.
Your Acceptance of These Terms
This document was last updated on April 3, 2012.